Support Services

You have a lot going on.  We can help.

       Support Services...Plug in and let us carry the load


You already have so many balls in the air; irons in the fire; dogs in the fight...right?  Our support services were designed by our customers out of necessity.  They compliment our Core Services and take the pressure off you to convert, migrate, implement, integrate, launch, audit, develop, revamp and retool.  Our team will manage the process so you can get back to tending those irons in the fire.

Conversion Management


Your team has more than a full-time job simply running the bank, and managing a conversion makes two. We understand your systems and what it takes to effectively manage a conversion.

Interested?  Shoot us an email >>

Operational Assessment


We offer comprehensive operational reviews that can complement your current engagement or stand on their own.  We take a holistic look at the systems you use and provide a game plan to get the most out of your technology.

Interested?  Shoot us an email >>

Process Improvement


It's easy to get used to doing things a certain way. Your technology changes over time but your process tends to stay the same.  Let us take a look under the hood and help you use your technology more efficiently.

Interested?  Shoot us an email >>


Strategic Planning


Over time we have come to know your bank very well. Let us assist you and your team in developing a long-term strategic technology plan.

Interested?  Shoot us an email >>


Project Management


You have a lot going on.  Let us get some strategic initiatives over the goal line for you.  From systems integration to new products installation, our customers consistently look to us to manage projects from start to finish.

Interested?  Shoot us an email >>


Vendor Management


Vendor management is a fundamental concept that can make your life easier.  We offer a turnkey assessment to size up your current vendor management program and manage the process of implementing a new program to reduce the burden of managing all your vendor relationships.

Interested?  Shoot us an email >>


Invoice Audit Services


Genesys is here to protect your wallet. We stay with you for 12 months (or longer) after your engagement and audit all invoicing to make sure your new pricing is set up accurately.

Interested?  Shoot us an email >>


Feel free to look around.


Why Genesys?

How We Work

Core Services

Support Services


© 2015 Genesys Technology Group, LLC.  |  5239 Cottney Croft Way, Norcross, Georgia  30092  |  (770) 729-4140