Meet the Team

It's all about people and relationships.  At Genesys we believe that if you treat people right you will win favor personally and in business.  Our team is built around the concept of service.  Each team member has a servant's heart and our job is to serve our customers first and honor the vendors and companies we deal with in the process.  We believe in building long-term relationships and delivering a service that exceeds expectations with all those we come into contact with.

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Why Genesys?

How We Work

Core Services

Support Services


© 2015 Genesys Technology Group, LLC.  |  5239 Cottney Croft Way, Norcross, Georgia  30092  |  (770) 729-4140

Joy Pelaez | EVP Core Services

With more than 14 years in banking and more than 16 years in the banking technology sector, Joy Pelaez has literally seen it all and established herself as Genesys’ true “Renaissance Woman.” Her attention to detail through each project and her fundamental understanding of all the vendors operating agreements ensures our clients receive smart, solid contracts every time.